Shipping & Delivery

Launch availability, delivery updates and support for your order.

Launch availability

Delivery availability varies by country. Eligible destinations are confirmed at checkout; seeing an advertisement does not mean every location is supported. If we cannot serve your address after accepting a reservation, we will refund it in full.

Your reservation

Your $5 payment is a reservation for the smart vocal trainer. It does not trigger an immediate shipment. The first shipping date has not yet been announced. We will share the device offer and estimated dispatch timing before you decide to purchase.

Delivery details

Shipping options, delivery estimates, taxes and any applicable charges are shown before you place a device order. We will request your delivery address at checkout and email tracking details when your order ships.

Changes or delays

Need to update an address? Contact marketing@innvox.cn as soon as possible. If an agreed dispatch date changes, we will explain your options and request any legally required consent to wait. You can cancel before shipping for a full refund.

Help with a delivery

For a missing, damaged or incorrect parcel, contact our team using the email address from your purchase. See Returns & Refunds for cancellation and return information.

App preview
Interface preview. Displayed readings are illustrative, not promised results.
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